Netflix has a cool feature where after you are finished watching one episode of a TV show, it will forward you on to the next one. It's a neat idea but it's implemented so badly as to be border-line user hostile.
It starts before the previous show ends
When the show your watching gets to the credits, it is crunched into a mini-box where in the credits play out in miniature. This is the same thing that happens with broadcast television except that Netflix isn't showing ads for anything except for other shows you might want to watch.
|Hey, I was watching that.
It fails at actually auto-playing
Netflix will actually start playing the next episode of the show you were watching. Which is nice, if that's what you want. The trouble is that's implemented so badly that no one would possibly want it to work that way. What it does is play for a few minutes into the show and then stops playback to ask if you want to actually continue watching the show.
|Seriously, I was watching that.
So now, I have stop what I'm doing and go instruct Netflix to actually auto-play. This is UX equivalent of stepping on a Lego. It's just bad and needs to go away.
You can't turn it off
The final sin is that I can't configure it one way or the other. Maybe you like it this way and that's fine, but what I want is the ability to configure it operate differently. I understand that more config options will increase testing, but there has to be a reasonable middle ground.
A simple option to turn off 'auto-play' would have hugely improved usability. You can leave this feature on by default, but I know would turn it off given the choice.